{"product_id":"itilr-4-essentials-your-essential-guide-for-the-itil-4-foundation-exam-and-beyond-paperback","title":"ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eClaire Agutter\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework - ITIL 4 - has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.\u003c\/p\u003e\u003cp\u003eITIL\u003csup\u003e \u003c\/sup\u003e4 has evolved to a value system-focused approach that can be integrated with other management practices and ways of working, such as Agile and DevOps. Its end-to-end digital operation model has been designed to help IT teams create, deliver and operate technical products and services that fit their organisation's wider business strategy.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Essentials\u003c\/em\u003e contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners.\u003c\/p\u003e\u003cp\u003eThe book offers practical tips - based on the author's extensive experience - for applying service management in the real world, with symbols used throughout to highlight which content is related to the ITIL 4 Foundation syllabus and which is not.\u003c\/p\u003e\u003cp\u003eIdeal for self-study candidates and training participants, \u003cem\u003eITIL 4 Essentials\u003c\/em\u003e will prove a helpful companion to their studies and a practical aid for their professional development. Project managers, contractors or consultants with limited study time will also find it essential to their part-time education.\u003c\/p\u003e\u003cp\u003eThis second edition has been updated to align with amendments to the ITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Foundation syllabus, including: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eA perfect companion before, during and after your ITIL exam - buy your copy today.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eITIL(R) is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eIT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 224\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.48 x 8.5 x 5.5 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 23, 2020\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":51964780216621,"sku":"9781787782181","price":58.97,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/3185\/6429\/files\/itilr-4-essentials-your-essential-guide-for-the-itil-4-foundation-exam-and-beyond-paperback-8537707.webp?v=1775471047","url":"https:\/\/ishookbooks.com\/products\/itilr-4-essentials-your-essential-guide-for-the-itil-4-foundation-exam-and-beyond-paperback","provider":"iShook Books","version":"1.0","type":"link"}