{"product_id":"the-friction-project-how-smart-leaders-make-the-right-things-easier-and-the-wrong-things-harder-hardcover","title":"The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eRobert I. Sutton\u003c\/b\u003e (Author), \u003cb\u003eHuggy Rao\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations.\u003c\/b\u003e \u003cb\u003eFind out why Adam Grant says \"If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place.\"\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eEvery organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, \u003ci\u003eThe Friction Project\u003c\/i\u003e by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become \"friction fixers.\" \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eSutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can't fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. \u003cp\u003e\u003c\/p\u003eSound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eRobert I. Sutton\u003c\/b\u003e is an organizational psychologist and Professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards. Sutton's work has been featured in the \u003ci\u003eNew York Times, BusinessWeek, The Atlantic, Financial Times, Wall Street Journal, Vanity Fair, \u003c\/i\u003eand \u003ci\u003eWashington Post. \u003c\/i\u003eHe is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers \u003ci\u003eThe No Asshole Rule; Good Boss, Bad Boss; \u003c\/i\u003eand \u003ci\u003eScaling Up Excellence.\u003cbr\u003e\u003c\/i\u003e\u003cb\u003e\u003cbr\u003eHuggy Rao\u003c\/b\u003e is the Atholl McBean professor of Organizational Behavior at the Stanford Graduate School of Business and a fellow of the Center for Advanced Study in Behavioral Science, the Sociological Research Association, and the Academy of Management. He has written for\u003ci\u003e Harvard Business Review, Business Week, \u003c\/i\u003eand the \u003ci\u003eWall Street Journal. \u003c\/i\u003eHe is the author of \u003ci\u003eMarket Rebels \u003c\/i\u003eand coauthor of the bestselling \u003ci\u003eScaling Up Excellence.\u003c\/i\u003e\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 304\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.82 x 8.58 x 5.74 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 30, 2024\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":51964766781741,"sku":"9781250284419","price":28.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/3185\/6429\/files\/the-friction-project-how-smart-leaders-make-the-right-things-easier-and-the-wrong-things-harder-hardcover-3717308.webp?v=1775471826","url":"https:\/\/ishookbooks.com\/products\/the-friction-project-how-smart-leaders-make-the-right-things-easier-and-the-wrong-things-harder-hardcover","provider":"iShook Books","version":"1.0","type":"link"}