{"product_id":"the-joy-of-conflict-resolution-transforming-victims-villains-and-heroes-in-the-workplace-and-at-home-paperback","title":"The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eGary Harper\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e All you need to understand the dynamics of conflict -- and the joy of resolution \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. \u003cem\u003e The Joy of Conflict Resolution \u003c\/em\u003e helps readers understand conflict and why it arises through the lens of the \"drama triangle\" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively. \u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e All you need to understand the dynamics of conflict -- and the joy of resolution \u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e The Joy of Conflict Resolution \u003cbr\u003e Transforming Victims, Villains and Heroes in the Workplace and at Home \u003c\/strong\u003e\u003cbr\u003e Gary Harper \u003c\/p\u003e\u003cp\u003e The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. \u003cem\u003e The Joy of Conflict Resolution \u003c\/em\u003e helps readers understand conflict and why it arises through the lens of the \"drama triangle\" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively. \u003c\/p\u003e\u003cp\u003e In over thirteen years as a trainer, facilitator and mediator, \u003cstrong\u003e Gary Harper \u003c\/strong\u003e has taught thousands of people in both public and private sectors to successfully manage conflict. He also teaches for the Centre for Conflict Resolution at the Justice Institute in Vancouver, BC. \u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e Gary Harper \u003c\/strong\u003e is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC. \u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 208\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.56 x 8.98 x 6.32 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e May 20, 2004\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":51964758982957,"sku":"9780865715158","price":24.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/3185\/6429\/files\/the-joy-of-conflict-resolution-transforming-victims-villains-and-heroes-in-the-workplace-and-at-home-paperback-9703513.webp?v=1775472247","url":"https:\/\/ishookbooks.com\/products\/the-joy-of-conflict-resolution-transforming-victims-villains-and-heroes-in-the-workplace-and-at-home-paperback","provider":"iShook Books","version":"1.0","type":"link"}